Pureinfotech Forums

How to fix unable to create print job using HP Printer on Windows 10

when i try to print on windows 10 Pro Ver 1903 i receive this message
"Test page failed to print. would you like to view the print troubleshoot for assistance? Unable to Create a print Job."
Thanks for help.

If you’re having problems printing with Windows 10 version 1903, May 2019 Update, try this solution (via HP).

First, use the Windows key + R shortcut to open the Run command, type netplwiz and click the OK button. Then in the User Accounts settings, note the user account name.

Second, use the steps on Windows 10:

  1. Open Start.
  2. Search for %LOCALAPPDATA% and press Enter.
  3. Right-click the temp folder and select the Properties option.
  4. Click on the Security tab.
  5. Click the Edit button.
  6. Click the Add button.
  7. Type the user name of your profile (refer to the first netplwiz steps).
  8. Click the Check Names button.
  9. Click the OK button.
  10. Click the Add button.
  11. Type Everyone.
  12. Click the Check Names button.
  13. Click the OK button.
  14. Select the Full Control option for both, your profile and Everyone.
  15. Click the OK button.

Once you complete the steps, restart your computer, and try to print again.